Search Careers at Canalta Hotels


Description:

In collaboration with the General Manager, the Front Desk Supervisor is responsible for assisting with a positive overall experience for our guests by assisting with directing, guiding and organizing the Guest Service team, and acts as the Manager on Duty in the absence of the General Manager.
 
Our Vision:
We will be the best managed select service hotel group in Canada.
We will lead successfully to provide...

  • Our team members with a fun and caring environment focusing on teamwork.
  • Our guests with an outstanding experience beginning with our superior hotels, legendary customer service and remarkably clean rooms.
  • Our communities with a true partnership committed to environmental and economic sustainability.

Core Competencies:

  • To relentlessly and passionately strive towards achieving our mission and vision
  • To genuinely care about your team members’ well-being, development and performance
  • To joyfully recognize and celebrate all of the successes of your team and your team members
  • Ensure all team members understand the correlation between service excellence and customer perception of the hotel
  • Build guest loyalty
  • Actively work to build a well-functioning, motivated and engaged team
  • Audit individual and team performance; provide feedback to the team members for development and improvement
  • Provide input for the Personal Development Plans of team members in conjunction with the General Manager

Requirements:

  • Excellent customer service skills
  • Excellent team player with clearly demonstrated experience in training team members
  • Excellent written and verbal communication skills
  • Excellent organizational skills with the ability to organize yourself and others
  • Excellent time management skills with clearly demonstrated ability in organizing your time effectively against numerous priorities
  • The ability to work calmly under pressure and resolve problems efficiently

Team Member Benefits:

  • Group benefits including Extended Health Care, Long-Term Disability, Life Insurance, Dental, Optical, Prescriptions
  • Use of Canalta managed hotel facilities (fitness room, pool and waterslide for you and your immediate family)
  • Discounts at Canalta managed hotels

Description:

In collaboration with the General Manager, the Guest Service Agent is responsible for delivering exceptional guest service. As the Guest Service Agent affects the guest experience at every level − by phone, in person and behind the scenes − it is imperative that the Guest Service Agent is friendly, respectful and helpful at all times.
 
Core Competencies:

  • Provide assistance and courtesy to guests
  • Maintain accountability for all paperwork, checklists and transactions performed during assigned shift
  • Perform laundry and room cleaning activities when required
  • Perform minor maintenance tasks
  • Perform all other duties as may be required by General Manager

Team Member Benefits:

  • Group benefits including Extended Health Care, Long-Term Disability, Life Insurance, Dental, Optical, Prescriptions
  • Use of Canalta managed hotel facilities (fitness room, pool and waterslide for you and your immediate family)
  • Discounts at Canalta managed hotels

 


Description:

In collaboration with the General Manager, the Guest Service Agent is responsible for delivering exceptional guest service. As the Guest Service Agent affects the guest experience at every level − by phone, in person and behind the scenes − it is imperative that the Guest Service Agent is friendly, respectful and helpful at all times.
 
Core Competencies:

  • Provide assistance and courtesy to guests
  • Maintain accountability for all paperwork, checklists and transactions performed during assigned shift
  • Perform laundry and room cleaning activities when required
  • Perform minor maintenance tasks
  • Perform all other duties as may be required by General Manager

Team Member Benefits:

  • Group benefits including Extended Health Care, Long-Term Disability, Life Insurance, Dental, Optical, Prescriptions
  • Use of Canalta managed hotel facilities (fitness room, pool and waterslide for you and your immediate family)
  • Discounts at Canalta managed hotels

 


Description:

 

In collaboration with the General Manager, the Maintenance Technician is responsible for the overall maintenance of the hotel including the building structure, mechanical equipment, and fixtures on the inside and outside of the building including the parking lot and landscaping.
 
Key Responsibilities:

  • Coordinate with General Manager or Maintenance Manager on all major or irregular projects
  • Maintain a safe swimming environment
  • Minor drywall repairs and painting
  • Gardening, landscape maintenance, and snow removal
  • Perform all other duties as may be required by the General Manager

Team Member Benefits:

  • Group benefits including Extended Health Care, Long-Term Disability, Life Insurance, Dental, Optical, Prescriptions
  • Use of Canalta managed hotel facilities (fitness room, pool and waterslide for you and your immediate family)
  • Discounts at Canalta managed hotels 

Description:

In collaboration with the General Manager, the Housekeeping Room Attendant is responsible for the orderliness and cleanliness throughout all areas of the hotel, including public areas, guest rooms and storage rooms.
 
Team Member Benefits:

  • Group benefits including Extended Health Care, Long-Term Disability, Life Insurance, Dental, Optical, Prescriptions
  • Use of Canalta managed hotel facilities (fitness room, pool and waterslide for you and your immediate family)
  • Discounts at Canalta managed hotels